Policies

Privacy Policy

La Poma Bike Park Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase at https://lapomabikeparkshop.myshopify.com/ (hereinafter the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. In addition, as you navigate through the Site, we collect information about the individual web pages or products you view, the web pages or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.

We collect Device Information through the use of the following technologies:

COOKIES

Here is a list of cookies that we use. We list them so you can choose whether or not to opt out.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider's internal stats tracker to record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
- “Log Files” track actions that occur on the Site and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags” and “pixels” are electronic files used to record information about how you navigate the Site.
[[INSERT DESCRIPTIONS OF OTHER TYPES OF MONITORING TECHNOLOGIES USED]]
In addition, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers [[INSERT ANY OTHER TYPE OF PAYMENT ACCEPTED]]), email address and phone number. We refer to this information as “Order Information”.

[[INSERT ANY OTHER INFORMATION YOU COLLECT: OFFLINE DATA, ACQUIRED MARKETING LISTS/DATA]]

When we talk about “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information we collect in general to fulfill orders placed through the Site (including processing your payment information, arranging for shipments, and providing invoices and/or order confirmations). In addition, we use this Order Information to: communicate with you;
screen our orders for potential fraud or risk; and when in accordance with the preferences that you shared with us, we provide you with information or advertising related to our products or services.
[[INSERT OTHER USES OF ORDER INFORMATION]]
We use the Device Information we collect to help us screen for potential risk and fraud (in particular, your IP address) and more generally to improve and optimize our Site (for example, by generating reports and statistics about how our customers browse and interact with the Site and to assess the success of our advertising and marketing campaigns).
[[INSERT OTHER USES OF DEVICE INFORMATION, INCLUDING ADVERTISING/RETARGETING]]
SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify technology in our online store. You can learn more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site. You can obtain more information about how Google uses your Personal Information here: https://www.google.com/intl/es/policies/privacy/. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to protect our rights.
[[INCLUDE IF REMARKETING OR TARGETED ADVERTISING IS USED]]
BEHAVIORAL TARGETED ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information on how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how -does-it-work.

You can opt out of targeted advertising using the following links:
[[
INCLUDE LINKS TO UNSUBSCRIBE FROM ANY SERVICE USED.
SOME FREQUENT LINKS INCLUDE:
FACEBOOK: https://www.facebook.com/settings/?tab=ads
GOOGLE: https://adssettings.google.com/authenticated?hl=es
BING: https://about.ads.microsoft.com/es-es/recursos/directivas/anuncios-personalizados
]]
In addition, you can opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at: ttp://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

[[INCLUDE IF THE STORE IS LOCATED IN EUROPE OR HAS CUSTOMERS IN EUROPE]]
YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted. If you wish to exercise this right, please contact us using the contact information below.
In addition, if you are a European resident, we note that we are processing your information to fulfill contracts we may have with you (for example, if you place an order through the Site) or to pursue our legitimate business interests listed above. Also, please note that your information will be transferred outside of Europe, including to Canada and the United States.


DATA RETENTION
When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to delete this information.

[[INSERT IF AGE RESTRICTION IS REQUIRED]]
MINORS
The Site is not intended for persons under the age of [[INSERT AGE]].

CHANGES
We may update this privacy policy periodically to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have any questions, or if you wish to file a complaint, please contact us by email at lapomabikeparkshop@gmail.com or by mail using the information provided below:

Carretera dels Sis Pobles, s/n, , Premià de Dalt, Barcelona, ​​B, 08338 , Spain

Terms of Service

TERMS OF SERVICE

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GENERAL

La Poma BikePark manages this website. Throughout the site, the terms “we”, “us” and “our” refer to La Poma BikePark. La Poma BikePark makes this website, including all information, tools, and services on this site, available to you, the user, provided you accept all of the terms, conditions, policies, and notices herein.

By visiting our site and/or purchasing something from us, you interact with our "Service" and agree to be bound by the following terms and conditions (hereinafter referred to as the "Terms of Service", "Terms"), including any additional terms and conditions and policies referenced here and/or available via hyperlink. These Terms of Service apply to all users of the site, including but not limited to users who are browsers, vendors, customers, merchants, and/or content contributors.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to these Terms of Service. If you do not accept all of the terms and conditions of this agreement, you may not access the Website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the most recent version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1: ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and that you have given us your consent to allow any of the minors who depend on you use this site.

You may not use our products for any illegal or unauthorized purpose and you may not, by using the Service, violate any laws in your jurisdiction (including, but not limited to, copyright laws).

You will not transmit any computer worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in immediate termination of your Services.
SECTION 2: GENERAL CONDITIONS

We reserve the right to refuse service to anyone, for any reason, at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to accommodate and comply with technical requirements for connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, use of the Service or access to the Service or any contact on the website through which the service is provided, without our express written permission.

The headings used in this agreement are included for ease of reading only and shall not limit or affect these Terms.
SECTION 3: ACCURACY, COMPLETENESS AND TIMELINE OF INFORMATION

We are not responsible if the information available on this site is not accurate, complete or up-to-date. The material presented on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting the most recent, most accurate, complete, or leading sources of information. By relying on any material on this site you do so at your own risk.

This site may contain certain historical information. Historical information is unavoidably not current and is provided for reference only. We reserve the right to change the content of this site at any time, but we are under no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4: CHANGES TO THE SERVICE AND PRICES

The prices of our products are subject to change without prior notice.

We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We will not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5: PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the Website. These products or services may have limited quantities and are subject to return or exchange only in accordance with our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear in the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product or service we offer. All product descriptions or product prices are subject to change at any time and without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where such product or service is prohibited.

We do not warrant that the quality of any products, services, information or other material you have purchased or obtained will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6: ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place at our store. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed with the same customer account, the same credit card, or orders that use the same billing or shipping address. In the event that we make a change to or cancel an order, we will attempt to notify you via the email or billing address/phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole discretion, appear to have been placed by merchants, resellers, or distributors.
You agree to provide complete and accurate purchase and current account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as necessary.

For more information, see our Return Policy.
SECTION 7: OPTIONAL TOOLS

We may provide you with access to third-party tools that we do not monitor, nor do we have any control over, nor do we contribute to them.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without warranties, representations or conditions of any kind and without endorsement of any kind. We shall have no liability as a result of or in connection with your use of optional third party tools.

Any use you make of optional tools offered through the site is at your own risk, and you should ensure that you are familiar with and approve the terms under which the relevant third-party providers provide such tools.

We may also, in the future, offer new services or features through the Website (including the release of new tools and resources). These new features or services will also be subject to these Terms of Service.
SECTION 8: THIRD PARTY LINKS

Some content, products and services available through our Service may include resources from third parties.

Third party links on this site may direct you to third party web pages that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant or assume any liability or responsibility for third-party resources or websites, or for any other third-party materials, products, or services.

We are not responsible for any damages or harm related to the purchase or use of goods, services, resources, content or any other transaction made in connection with third party websites. Please review the third party's policies and practices carefully, and make sure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to third-party products.
SECTION 9: USER COMMENTS, REVIEWS AND OTHER COMMUNICATIONS

If, at our request, you send certain specific communications (for example, contest entries) or, without a request from us, send creative ideas, suggestions, proposals, plans or other materials, whether online, by email, by post postal, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction: edit, copy, publish, distribute, translate and use in any media any comments you you send us. We are and shall be under no obligation (1) to keep any comments confidential; (2) pay any compensation for any comments; or (3) respond to any comments.
We may, but are not required to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or objectionable, or infringes any party's intellectual property or of these Terms of Service.
You agree that your comments will not infringe any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your comments will not contain libelous, unlawful, abusive or obscene material, or contain any computer virus or other harmful software that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone else, or mislead us or any third party about the origin of the comments. You are solely responsible for any comments you make and their accuracy. We do not assume any responsibility or liability for comments posted by you or any third party.

SECTION 10: PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.
SECTION 11: ERRORS, INACCURACIES AND OMISSIONS

There may be information on our site or in the Service that, from time to time, contains typographical errors, inaccuracies or omissions that may relate to product descriptions, prices, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, to change or update information, or to cancel orders if any information on the Service or on any related web page is inaccurate at any time without notice (including after you have submitted your order). ).

We do not undertake any obligation to update, change or clarify the information on the Service or on any related website, including but not limited to pricing information, except as required by law. No specified update or update date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been changed or updated.
SECTION 12: PROHIBITED USES

In addition to the prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content (a) for any unlawful purpose; (b) to solicit others to perform or participate in any illegal act; (c) to violate any international, federal, provincial or state regulations, rules, laws or local ordinances; (d) to infringe or violate our intellectual property rights or the intellectual property rights of others; (e) harass, abuse, insult, harm, defame, slander, denigrate, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) submit false or misleading information;
(g) upload or transmit viruses or any other type of harmful code that affects or may affect the functionality or operation of the Service or any related website, other websites or the Internet; (h) collect or track the personal information of others; (i) spam, phishing, pharm, pretense, spider, crawl, or mine; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, or other websites or the Internet. We reserve the right to terminate your use of the Service or any related website for violation of any of the prohibited uses.
SECTION 13: DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not warrant, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time, we may remove the service for indefinite periods of time or cancel the service at any time, without notifying you.
You expressly agree that your use of the Service or inability to use the Service is at your own risk. The Service and all products and services delivered to you through the Service (except as otherwise specified by us) are provided "as is" and "as available" for your use, without any representation, warranty or condition of any kind. , whether express or implied, including, but not limited to, all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no event shall La Poma BikePark, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special damages. or consequent of any kind, including but not limited to; loss of profits, loss of income, loss of savings, loss of data, replacement costs or similar damages, whether in contract, tort (including negligence), strict liability or otherwise, arising out of your use of any of the services or any product purchased through the service, or for any other claim related in any way to your use of the service or any product, including, without limitation, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) published, transmitted or made available through the service, even if informed of its possibility.
Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14: INDEMNIFICATION

You agree to indemnify, defend and hold La Poma BikePark and our parent, subsidiaries, affiliates, associates, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand , including reasonable attorneys' fees, incurred by a third party due to your breach of these Terms of Service or the documents they incorporate by reference or arising out of your breach thereof, or your violation of any law or rights of a third party that makes.
SECTION 15: SEVERABILITY

In the event any provision of these Terms of Service is found to be unlawful, void, or unenforceable, such provision will nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed severed from the Terms of Service. these Terms of Service, without said determination affecting the validity and applicability of the other provisions.

SECTION 16: TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date will survive the termination of this agreement for all purposes.
These Terms of Service are effective unless terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or by ceasing to use our site.
If in our opinion you breach, or we suspect that you have breached, any term or provision of these Terms of Service, we may still terminate this agreement at any time without notice and you will remain responsible for all amounts due, up to the date of including termination; and/or accordingly we may deny you access to our Services (or part of them).

SECTION 17: ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules we have posted on this site or in connection with the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior agreement, communication or proposal. or contemporaneous, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguity in the interpretation of these Terms of Service shall not be construed against the authoring party.

SECTION 18: APPLICABLE LAW

These Terms of Service and any separate agreement whereby we provide Services to you shall be governed by and construed in accordance with the laws of Carretera dels Sis Pobles, s/n,, Premià de Dalt, Barcelona, ​​B, 08338, Spain.


SECTION 19: CHANGES TO THE TERMS OF SERVICE

You can review the most recent version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20: CONTACT INFORMATION

Questions about the Terms of Service should be sent to lapomabikeparkshop@gmail.com.

refund policy

RETURNS

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Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately we cannot offer you a refund or an exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of products are exempt from returns. Perishable items such as food, flowers, newspapers or magazines cannot be returned. We also do not accept intimate or sanitary products, hazardous materials, or flammable liquids or gases.

Additional items that cannot be returned:
* Gift cards
Downloadable Software Products
* Some health and personal care items

To complete your return, we need a receipt or proof of purchase.
Do not return your purchase to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)
* Book with obvious signs of use
* CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that was opened.
* Any item that is not in its original condition, is damaged, or is missing parts for reasons not due to our error.
* Any item returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.

Late or missing refunds (if applicable)
If you still haven't received a refund, first check your bank account again.
Then contact your credit card company. It may take some time before your refund is officially posted.
Then contact your bank. Processing time is often required before a refund is posted.
If you have already done all of the above and still have not received your refund, you can contact us at lapomabikeparkshop@gmail.com.
Sale items (if applicable)
Only regular priced items can be refunded. Unfortunately, sale items cannot be refunded.

Changes (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please email us at lapomabikeparkshop@gmail.com and send your item to: Carretera dels Sis Pobles, s/n,, Premià de Dalt, Barcelona, ​​B, 08338, Spain.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once we receive the returned item, a gift certificate will be mailed to you.

If the item was not marked as a gift when purchased, or if the gifter decided to have the order shipped and then give it to you, we will send a refund to the gifter and they will find out about your return.
Shipment
To return your product, you must send it by mail to: Carretera dels Sis Pobles, s/n,, Premià de Dalt, Barcelona, ​​B, 08338, Spain.

Shipping costs to return your item are at your own expense. Shipping costs are not refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it takes to receive your product exchange may vary.

If shipping an item over $75, it is recommended that you use a trackable shipping service or purchase shipping insurance. We do not guarantee that we will receive the return of your item.